FYND | Harvest Edition 2025

Empowering brand self-service

Take charge of your virtual try-on strategy. Easily upload products, track performance with analytics, and boost basket size with AI-powered styling recommendations—right from the virtual try-on console.

Revolutionized 3D asset creation

Accelerate your digital transformation. Our 2D-to-3D conversion pipeline reduces production time while maintaining premium quality—giving your brand faster, high-impact asset workflow.

Expanded Product Experiences

Bring immersive experiences to more categories—makeup, bags, accessories, and furniture. Offer precise sizing, accurate color matching, and detailed product rendering to elevate customer engagement.

Precision virtual try-ons:

Offer unmatched accuracy with advanced face shape analysis, pupillary distance measurements, and LiDAR tech. Perfect for eyewear and jewelry brands aiming for true-to-life product visualization.

All-in-one AR platform

Take your retail experience up a notch with our website 2.0—an end-to-end AR platform built for brands to create, manage, and deploy immersive experiences.

Automated scaling with serverless

Deploy and scale with Boltic Serverless. Auto-scaling and fault tolerance, no infrastructure management.

No-code data with tables

Store and manage structured data with Boltic Tables, a no-code, lightweight database for teams. Automate your data workflows with ease.

Detect isues faster with monitoring

Ensure peak performance and quick issue detection. Test page load, check for broken links, monitor URL availability, and get automated SSL/domain expiry alerts.

Rapid workflows

Connect all your tools 10x faster with Boltic workflows. Add unlimited number of actions to your visual workflows, scale as per your needs and automate your tasks within minutes.

XAI’s Grok model integration

Enhance Copilot’s intelligence with XAI’s Grok model integration making it more responsive and efficient. Enable smoother and more natural AI voice interactions.

Anthropic Claude models integration

Meet Claude 3 Haiku, Sonnet, and Opus—new AI models designed for every need. Whether it’s speed, balance, or depth, choose the perfect model to match your task.

Google Gemini models integration

Choose the speed of Flash or the precision of Pro—two new AI models designed to match your needs. Get faster results or dive deep with smarter, more accurate performance.

Custom AI actions

Supercharge Copilot with custom AI actions powered by Boltic. Automate tasks, design personalized workflows, and trigger actions seamlessly—right from the chat or call interface.

Developer-friendly APIs

Give your developers more control and flexibility with powerful integrations using our Backend CRUD API and secure token functionality. Streamline event management and backend operations effortlessly.

Human takeover for critical chats

When AI isn’t enough, human agents step in. With the manual “take-over” button, switch effortlessly from Copilot to personalized support, ensuring every query gets expert attention.

AI voice calls support

Copilot’s AI-powered voice calls let you talk, not type. Handle complex queries faster with real-time voice interactions, get personalized support, and enjoy a smoother, more human-like experience.

Chat with PDF

Upload any PDF and let Copilot handle the rest. Get real-time answers, smart FAQ handling, and quick access to key information—no more manual searches, just seamless efficiency.

AI-powered rule engine

Automate catalog management with AI-powered SKU actions—edit data, enhance images, and generate content. Integrate JavaScript, PixelBin, and Boltic for seamless workflow automation. Supports auto and manual execution.

Sync data with connectors

Sync product data across all your systems. Use inbound mappings to import from ERPs and outbound mappings to connect with e-commerce, marketplaces and more.

Store OS payment links

Easily activate or deactivate payment links for Store OS directly on Fynd Commerce—no Freshdesk tickets needed. Manage sub-MOPs seamlessly for a smoother checkout experience.

International transactions with PayPal

Now accept PayPal for international orders within the Razorpay Wallet, making your checkout smoother and expanding payment options for a hassle-free global experience.

Install free partner extensions

Development company users can now install free extensions from any partner organization in the marketplace. They can also request access to private extensions by asking the respective partner to add their development company as a subscriber.

Auto-populate with sample data

Partners can now instantly fill new development companies with sample data, making feature testing quicker and easier—no need to manually add test products.

Quick support scheduling

With the new ‘Meeting Scheduler’ icon, external partners can effortlessly book meetings with Fynd via Google Calendar, ensuring seamless issue resolution at their convenience.

Boost productivity virtual assistant

Powered by Copilot, this assistant helps debug code, optimize APIs, troubleshoot, and manage meetings, streamlining your development process and boosting efficiency.

Clickstream tracking subscription

Consolidate all your click event data in one place to easily track, report, and store user actions like adding/removing from the cart or searching products.

Expanded webhook integration

Configure additional broadcaster types like GCP PubSub, Amazon SQS, EventBridge, and Temporal in the Fynd Partner Panel, alongside REST and Kafka. Get secure and efficient data transmission with customizable configurations.

Revamped audit trail module

Combined Webhook and Kafka event capturing offers expanded tracking, a sleek UI, advanced filters, and automated alerts for critical events. Simplify analysis with easy exports and ensure consistency with predefined entity options.

Global event alerts

Subscribe to key activities like department or category updates and get instant notifications through webhook and Kafka broadcasters, keeping you informed of critical changes on the Fynd Platform.

Introduced Kafka as a broadcaster

We have added a new feature that allows platform events to broadcast on Kafka topics. Previously, these events were only accessible through webhooks.

Prioritize urgent orders with tags

Spot your time-sensitive orders with auto-assign tags like "SAME DAY DELIVERY" and "NEXT DAY DELIVERY," based on delivery timelines. Streamline fast shipments and improve on-time fulfillment.

Customize your OMS workflow

Personlize your OMS for greater flexibility by creating, modifying, and managing super lane and sub-lane views Easily modify and prioritize order for default lanes with easy drag and drop.

Manual order creation support

N‍ow handle unique situations like telephonic orders, special requests, or technical issues by effortlessly creating manual orders on the OMS.

Invoice + Label in one PDF

Print invoices and shipping labels together in one PDF, with support for both single and bulk orders, saving time and improving efficiency.

Track in-store orders & staff

Easily identify orders placed via Store OS and view store cashier and sales staff details in the Order Details section for better tracking and accountability.

Real-time SLA status on tickets

Stay informed with SLA details on every support ticket. Color-coded indicators show resolution status, helping you track and manage response times easily.

Configure support contact numbers

Make it easier for customers to reach you, wherever you are. Now you can add support contact numbers with international dial codes.

Tax-compliant with SAC

SAC code taxation is now implemented for service products like delivery and COD charges, ensuring accurate tax reporting and full compliance with Indian tax laws.

Organize product sizes in sequence

Help your customers find the right size conveniently by prioritizing product sizes with the new move functionality. Bulk updates are also simple with the ‘Size Reorder’ command.

Add extensions at block level

Customize individual blocks within sections for React and Vue themes, offering enhanced flexibility. Previously, extensions were only available at the section level in React themes.

Refined edit permissions

No more edit conflicts on the Theme Editor. ‘Collaborators’ can edit, but only ‘Approvers’ can publish. Access requests are streamlined, keeping control in the right hands.

Rename section pages

Ensure a well-organized storefront by easily edit section page names in the Theme Editor, provided it is not a duplicate of any system page.

Extensions as page sections

Add extensions as sections in the Theme Editor for enhanced customization and better SEO performance. View, manage, and optimize your layout effortlessly.

Save changes reminder

Never lose your edits! A pop-up now reminds you to save changes before exiting the Theme Editor, ensuring your hard work stays intact.

Offer discounts on prepaid orders

Offer discounts on pre-paid orders through standard checkouts, with discounts applied to all payment methods listed under bank options. Enjoy hassle-free promotions for all MOPs.

Approval-driven coupon control

Ensure secure and accurate promotion management with the maker-checker process. One person creates offers, while another reviews and approves them, preventing errors and fraud.

BIN-based targeted coupons

Boost customer engagement by offering tailored promotions based on payment methods and BIN numbers, enabling personalized discounts and hassle-free transactions

Google-like search for your store

We have implemented Google Retail Search for you to leverage Google’s algorithms and data models to optimize user events and deliver better search results.

Price bucketing for easy searches

Dynamically configure price buckets to reflect the most relevant ranges based on your storefront configuration.

Region-specific search results

Dynamically filter products by serviceability zones or pin codes, ensuring customers see only what’s available in their region—enhancing the shopping experience and reducing frustration.

Speedy searches with Algolia

We’ve replaced the ‘deleteBy’ method with the faster ‘deleteObject’ method, boosting performance and reducing processing time—ensuring faster updates and smoother search experiences.

Power payments with JioOnePay

Easy payments for Reliance Brands with JioOnePay, adopted by Sephora and others in pipeline.

Switch for improved rates

Our payment module now supports external partners, offering flexibility for brands like DMAK and PUMA to accept payments easily.

Easy payments with redirection

Integrate PayU India, JioOnePay Router, and Checkout Payment Gateway for smooth, secure payment handling, simplifying your checkout experience.

Ship internationally

Manage global shipments easily with DHL for India and OTO, Carriyo in GCC.

Expand delivery options in GCC

Manage shipments easily with leading delivery partners of the region—Carriyo and OTO.

Expand delivery options in India

Manage shipments easily with delivery partners like Bluedart, Delhivery, EcomExpress, Dunzo, Xpressbees, Shadowfax, and Fynd TMS.

Hook customers with subscriptions

Reward customers with discounts on recurring orders through subscription plans, ensuring loyalty and driving consistent sales with each renewal.

Loyalty rewards via Qwikcilver

Customers can redeem multiple Qwikcilver gift cards at checkout, boosting their rewards balance and enhancing their shopping experience and flexible payments.

Insta-sync your way to sales

Sync your Instagram feed and business account with Fynd and watch your engaging content drive sales and connect directly with your audience!

Country-level serviceability

Create zones, calculate serviceability, and manage TAT at the country level. Also, enjoy relaxed address validation during checkouts, for countries where we do not have a local presence.

Localized address fields

Manage complex addresses with multi-field serviceability, tailored to each country’s unique format, ensuring smooth operations and precise delivery across global markets.

noon DirectShip for UAE and KSA

Reach out to shoppers on noon in UAE and KSA through Fynd’s integration with noon DirectShip, enabling seamless integration for inventory, pricing, and order management.

Amazon SmartConnect: UAE & KSA

Expand your business to shoppers on Amazon in UAE and KSA through Fynd’s integration with Amazon SmartConnect, enabling seamless integration for inventory, pricing, and order management.

Scan, confirm, simplify orders

Automate order processing with scan and confirm—validate items quickly and add serial numbers or IMEI codes seamlessly in the post-order journey.

Secured payments, globally

Handle global transactions with multiple payment methods, currencies, and advanced fraud protection for a seamless and safe checkout experience.

Country-specific invoices & labels

Use default templates that are tailored to country-specific requirements (for UAE & KSA), featuring VAT details, trade license numbers, local currency, and precise address and order timing details.

Logistics powered for UAE & KSA

We've partnered with Carriyo and OTO—the top logistics aggregators in the GCC. This enables merchants in the UAE and KSA to access multiple delivery partners, improve delivery efficiency, and streamline distribution.

Onboarding merchants worldwide

Merchants from the UAE, KSA, Indonesia, and the Philippines can onboard effortlessly with Fynd Commerce. Expansion to 20+ countries is coming soon.

Go global with powerful updates

From timezone and address localization to multi-currency and multi-time zone analytics, Fynd Commerce now fully supports global operations. Align your orders, promotions, and data with local standards for seamless international expansion.

Build powerful B2B storefronts

Deliver D2C-like experiences on your B2B storefronts with UI/UX themes built for B2B, packed with essential features and functionalities, now available on our Astra theme.

Credits for B2B transactions

Offer credit-based payment options with flexible terms, supported by ready-to-use integrations.

Set custom MOVs for your stores

Now set minimum order values unique to each app or store, giving you better control over sales thresholds and optimizing profitability.

Custom pricing for every contract

Offer tailored pricing based on buyer relationships, purchase volumes, or contract terms, ensuring a personalized and competitive experience for every customer.

Onboard with KYC validation

Ensure compliance and enable secure B2B transactions right from the start with KYC validation.

Scale bulk buys with ladder pricing

Enabled tiered pricing for your B2B to encourage bulk orders, drive larger transactions, and foster stronger, long-term client partnerships.

Stay ahead with upcoming orders

Get full visibility and control over upcoming orders across all leading marketplaces, ensuring smooth management and timely fulfillment.

Control backorders on AJIO B2B2C

Create backorders as pending orders for better fulfillment tracking, ensuring smoother processing and efficient order management with AJIO B2B2C.

Interoperate on Amazon

Amazon integration is now stronger, ensuring seamless operations and effortless connections across multiple marketplaces.

Real-time updates with webhooks

Eliminate the need for data polling by enabling webhook configurations, delivering instant updates to Fynd OMS and Fynd Konnect for smooth, real-time operations.

Keep your inventory accurate

With the new zero inventory sync cron, say goodbye to overbooking. Automated inventory checks ensure stock accuracy across all platforms, keeping everything synced and running smoothly.

Easily sync select SKUs

Manually sync specific SKUs across all demand extensions, giving you full control over your inventory updates and ensuring accurate product availability wherever needed.

Spot and fix failed orders

Monitor and analyze failed orders in real-time with a dedicated dashboard, identify the causes of order creation failures, and optimize your process.

Faster Myntra deliveries

Go hyperlocal on Myntra and optimize SLAs with order processing and UI support, plus easy to add tag loop entries directly from the orders page.

Sell on Limeroad

Reach out to a wider audience on Limeroad with Fynd Konnect’s integration for smooth inventory management, prices, orders & returns management.

Sell on Inorbit marketplace

Smooth management for inventory, prices, orders & returns with Fynd Konnect’s integration with Inorbit.

Real-time store updates on Shopify

Instantly update inventory when a store opts in or out on Shopify, ensuring accurate stock levels and smoother inventory management.

Push orders faster from your stores

Fynd OMS pushes your staff to be on track with real-time shipment notifications—supporting faster order-to-confirmation TAT.

Upgrade in-store functionalities

We’ve opened up the extension ecosystem for you to create page-specific bindings and connected apps, all while ensuring a consistent, seamless design.

Boost cross-sells with smart tips

Best product suggestions pop-ups for staff, boosting cross-selling and upselling. With key info right at their fingertips, staff can effortlessly guide customers to the perfect picks.

Now on iPads

Store staff can access Store OS on iPads—bringing flexibility and convenience to store operations, anywhere, anytime

Full order control with built-in OMS

Manage and fulfill orders directly within Store OS—no more switching between systems.

Fresh Chat for faster resolution

Store staff can now quickly get answers and resolve issues on the go with Fresh Chat directly within the Store OS app, making problem-solving quick and hassle-free!

Store OS in UAE & KSA

Store OS is now tailored for the UAE and Saudi Arabia, with local currency, dynamic address forms, ISD codes, time zone support, and Checkout.com payment links to keep things smooth.

B2B support for complex supply chain operations

Create B2B orders, stock transfers, returns, bulk and box-level picking, detailed picklists, and allocate areas for packed orders before handover to delivery partners.

Go global

Now supporting international operations, allowing you to manage transactions in multiple currencies and configure system to operate in various time zones.

Receiving & outbound management on the go

Boost warehouse mobility with a mobile app for receiving products, barcode scanning for accurate inventory, and outbound order management with hand-held terminals (HHTs) or web dashboards.

Easy to process returns

Simplify your RTO and returns with easy inbound tracking, QC checks, and putaway management—all in one smooth process.

Track every SKU with precision

This year, we've introduced SKU-level processing, allowing you to track each item and its quantity for better inventory accuracy.

Master your purchase workflow

Manage vendor SKUs, price catalogs, and create POs with ease. Enjoy multilevel approval workflows (L1, L2, L3) for smoother, more efficient purchasing.

Fynd Commerce

With features like seamless onboarding, integrations with new marketplaces like Amazon & noon, secure payments, localized invoices, and optimized logistics, we have ensured you readiness for global growth.

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Storefronts

Take full control of your design and content. With powerful features like save reminders, block-level extensions, and refined permissions, building your perfect storefront has never been easier.

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B2B Storefronts

Your B2B business, now smarter and more dynamic! From powerful storefronts to tailored pricing and credit payments to KYC-secured onboarding, Fynd B2B equips you with everything to build stronger relationships, and drive bulk sales.

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Store OS

Whether it’s product recommendations, real-time notifications, iPad support, or dynamic extensions, Store OS is leveling up to make your stores faster, smarter, and keep customers coming back. Plus, we just went global!

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Payments

Payments have been upgraded, giving you the flexibility to integrate your preferred gateways, securely process payments, and expand payment options for smoother checkout experiences.

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Konnect

Fynd Konnect is now more powerful, with advanced integrations across marketplaces and enhanced inventory syncing. Manage orders, track pending and upcoming shipments, and easily handle backorders—giving you full control to optimise your marketplace operations.

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Order Management

Track in-store orders, print invoices with labels in one go, create manual orders when needed, customize your workflow, and auto-tag urgent shipments. Everything you need to stay on top of your orders.

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Warehouse Management

We’ve upgraded warehouse operations with tools for precise tracking, seamless returns, mobile receiving, and B2B support. Now global-ready, your warehouse is set to work smarter and scale faster.

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Transport Management

We’ve leveled up Fynd TMS to minimize losses and maximize efficiency. Introducing smarter upgrades to handle peak orders, track packages, manage slots, and process item-level returns.

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Logistics

We’ve upgraded logistics to a platform-UX, giving sellers full control over configurations and decisions to suit their business needs, ensuring smoother, more autonomous operations.

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Partners

Unlock seamless productivity with Fynd's Virtual Assistant powered by Copilot and schedule meetings effortlessly through Google Calendar for quicker resolutions and efficient collaboration.

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Extensions

From Insta-shopping and flexible gift card payments to seamless subscriptions and expanded delivery options across India, GCC, and beyond—unlock new ways to sell, engage, and grow!

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AI PIM

Introducing powerful new features for efficient catalog management. Connect seamlessly, automate intelligently, and unlock unprecedented efficiency.

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Copilot.live

We're improving interactions with advanced AI models, seamless integrations, and human-assisted support. Get smarter, faster, and more personalized experiences across all your tasks.

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GlamAR

Presenting a new era of immersive shopping. Deliver immersive AR experiences, from precision try-ons to fast 3D asset creation.

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Boltic

Automate workflows, monitor performance, manage data, and scale effortlessly. Boltic provides a comprehensive platform for rapid development and streamlined operations.

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ONDC Seller App

Empowering sellers to expand reach on ONDC, now with more flexibility. Manage locations, brands, and products effortlessly, plus enjoy the freedom to choose your delivery options.

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Commerce App

The Fynd CommerceApp brings everything you need to manage your business—products, discounts, collections—all in one place, right at your fingertips!

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